kolbe corp: warewithal Kolbe Indexes
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Frequently Asked Questions

Taking an index

Viewing your result

Working with Kolbe A result

Working with your Kolbe B/C result




Working with your Kolbe A result in a variety of ways, 3 of which are described below:

navigation print button Print Your Result:
After your online result finishes loading, you will have the ability to access a print version by clicking on the print button located on the navigation bar at the top of the result (shown in Figure 1). Once the print version has completely loaded, you should be prompted to print the report to one of your printers.

If you are not prompted by a dialog box to print your results, once the print version has loaded you will have the ability to access a print version by clicking on the print button located on the navigation bar at the top of the result (shown in Figure 2).


navigation email button Print All Pages: To print all of the report pages, click on the button labeled "Click here to print report." A dialogue box will appear (See Figure 3) with two options: Print All Pages and Print This Page. Click Print All Pages


Print A Specific Page: Click the page that you would like to print using the navigation menu at the top of the page (See Figure 4). Now click on the "Click here to print" button at the top of the page. A dialogue box will appear with two options: Print All Pages and Print This Page. Click Print This Page.




navigation email button Email Your Result:
You also have the ability to share your result via email by clicking on the email button located on the navigation bar at the top of the result (seated third from the left as shown in Figure 5). Simply enter the email address you want to send the result to and add a message. Then, click submit to send. The recipient will receive an email instructing them to click on the link to view your result.




Access Your Result:
If you do not have time to finish experiencing your online result, you can go to http://www.warewithal.com/kolbereports/ to view your online Kolbe result again. You MUST have your FIRST and LAST NAME as you entered in the system and your EXACT KOLBE 4-digit MO - without the exact information you will not be able to gain access.



Mac Printing Solutions:
When trying to print the Kolbe Results on a Mac to a printer and the text and font turns out to be disproportionate and unreadable follow the process below to produce a clean copy of the Kolbe report.

Click the "PDF" button in any printer dialog box and the PDF workflow menu will drop down with these options:

  1. Open PDF in Preview
  2. Save as PDF
  3. Save as PostScript
  4. Fax PDF
  5. Mail PDF
  6. Save as PDF-X
  7. Save PDF to iPhoto
  8. Save PDF to Web Receipts Folder
  9. Edit menu...
The first and easiest is when selecting the PDF type on a Mac to select Compress PDF. Compress PDF may or may not be an option after "Save as PDF"

The second method is to select the "Mail PDF" option. This option compresses the PDF for email and adds the file as an attachment in an email. Then you can either email the document to your self or drag the attachment to your desktop.

Print the Kolbe report from this PDF file.

** If you would like to create a PDF on Windows, follow the print instructions. However, instead of selecting a printer, you would select your PDF writer. If you need a PDF writer, you should speak with you Network Administrator about acquiring one.**

Working with Your Kolbe B/C result:

Print Your Result:
Once the print version has completely loaded, you should be prompted to print the report to one of your printers. If you do not recieve this dialog then follow the instructions listed above for printing the Kolbe A report.

Accessing Your B/C Result Again:
You can currently access your B Result by going to http://www.warewithal.com/kolbereports. You will need your Account number, First name, Last name, and the MO of the B index.
Currently there is no way to review the Kolbe C Index unless you liscense the software.

Flash Player is required for Kolbe A Index result

The most recent Flash Player is required to view the multimedia version of the Kolbe A result. This plugin is free and can be downloaded from http://www.adobe.com/flashplayer/.

Flash Player is corrupted

Solution: Uninstall your current Flash Player, visit http://www.adobe.com/cfusion/knowledgebase/index.cfm?id=tn_14157 and download the appropriate browser according to your OS.

Choose Run, the browser will ask you to close all browsers before proceeding. Reinstall the latest Flash Player Visit http://www.adobe.com/shockwave/download/triggerpages_mmcom/flash.html. When the security dialog prompt opens, choose install.

Internet Explorer 8 Compatibility Mode

To turn on Compatibility Mode for IE8 go to Tools > Compatibility View Settings



Now check the "Display All Websites in Compatibility View" option

Hints for taking a Kolbe Index

There are a couple key notions to remember when taking an index. Ensure that you or the individual has the time to take it. This means that from start to end, your attention should be focused on taking the index. Some dial-up Internet Service Providers, like AOL, will disconnect the user from the internet if there is no activity; (no data sent from the user's PC to the ISP's PC). Once you have gone forward, never go back and resubmit any pages or click on any links. This is the case across the internet for sites that are dynamically collecting data. If you need to change or add some information to a previous page, contact your in-house Kolbe Administrator. Avoid using the Refresh button at all costs because that could resubmit the data. If you have other questions, please contact the person who asked you to take the Kolbe Index or the Kolbe Help Desk at 602-840-9770.

Taking an index Kolbe A Index

Instructions for taking the Kolbe A™ index:
1. Go to http://www.WAREwithal.com/KolbeIndexes
2. Select Kolbe A
3. If you have never taken a Kolbe index, enter the Temporary Code which consists of your Account Number plus showre (example: 123456showre). If you have taken an index before, you already have a Permanent Name ID. If you do not know your Permanent Name ID, please contact your Kolbe Administrator.
NOTE: A Permanent Name ID is for one person only, and all information entered using a permanent name ID will be stored in that person's name. All new users must use the temporary code listed above.
4. Enter your Kolbe Credit Number (The number looks like this: 12345num000) and click Submit. If you do not have a Kolbe Credit Number, click Submit and you will be asked to enter Credit Card information. See below for credit card instructions*.
5. Enter your First Name and Last Name.
6. Using the drop-down boxes, select your Division, Department and Job Title. If you do not see your correct Division, Department and Job Title, select Other or call 602-840-9770 to speak with our Customer Service staff and have your job title added. Additional demographic information is optional. Click Submit New User Information.
7. Your Permanent Name ID will display. Please print this page or make note of this number as you will need it to complete the Kolbe B™ and C™ indexes. Click Continue.
8. Answer questions. The index generally takes about 20 minutes to complete.
9. When finished, remember to print the results (if available). If you are a non-licensed software user, you cannot access the results at a later date. Reprints will be $25.00.
*Credit Card Information: If you are using a credit card to pay for the Kolbe index, you must enter the number, expiration date and name on card into our secure server and click Process Payment. A Kolbe Credit Certificate Number will display. Please print this page or write this number down as you will need it if you are interrupted while taking the index or if an error occurs.

Taking an index Kolbe B Index

The Kolbe B™ index identifies your expectations of what your current position requires. Instructions for taking the Kolbe B™ index:
1. Go to http://www.WAREwithal.com/KolbeIndexes
2. Select Kolbe B
3. Enter your Permanent Name ID. If you do not have your Permanent Name ID, please call 602-840-9770 and we will provide you with it.
4. Enter your Kolbe Credit Number (The number looks like this: 123456num000) and click Submit. If you do not have a Kolbe Credit Number, click Submit and you will be asked to enter Credit Card information. See below for credit card instructions*.
5. Verify your Division, Department and Job Title and click Continue, or change your Division, Department and Job Title and click Save Changes and Continue.
6. Answer questions. The index generally takes about 20 minutes to complete.
7. When finished, remember to print the results (if available). If you are a non-licensed software user, you cannot access the results at a later date. Reprints will be $25.00.
*Credit Card Information: If you are using a credit card to pay for the Kolbe index, you must enter the number, expiration date and name on card into our secure server and click Process Payment. A Kolbe Credit Certificate Number will display. Please print this page or write this number down as you will need it if you are interrupted while taking the index or if an error occurs.

Taking an index Kolbe C Index

The Kolbe C™ index measures the supervisor's requirements for the position. Instructions for taking the Kolbe C™ index:
1. Go to http://www.WAREwithal.com/KolbeIndexes
2. Select Kolbe C
3. Enter your Permanent Name ID. If you do not have your Permanent Name ID, please call 602-840-9770 and we will provide you with it.
4. Enter your Kolbe Credit Number (The number looks like this: 123456num000) and click Submit. If you do not have a Kolbe Credit Number, click Submit and you will be asked to enter Credit Card information. See below for credit card instructions*.
5. Using the drop-down boxes select the Division, Department and Job Title that you are evaluating. If the job title is not listed, do not proceed. Call 602-840-9770 to have it added.
6. Answer questions. The index generally takes about 20 minutes to complete.
7. When finished, remember to print the results (if available). If you are a non-licensed software user, you cannot access the results at a later date. Reprints will be $25.00.
*Credit Card Information: If you are using a credit card to pay for the Kolbe index, you must enter the number, expiration date and name on card into our secure server and click Process Payment. A Kolbe Credit Certificate Number will display. Please print this page or write this number down as you will need it if you are interrupted while taking the index or if an error occurs.



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